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Understanding 9/11Clients for life : how great professionals develop breakthrough relationships
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Includes bibliographical references (p. 261-265)
1. What Clients Want: From Knowledge Worker to Wisdom Worker -- 2. Selfless Independence: Balancing Detachment and Dedication -- 3. Hidden Cues: Becoming Empathetic -- 4. Deep Generalists: Building Knowledge Depth and Breadth -- 5. Big Picture: Cultivating Powers of Synthesis -- 6. Eye for Winners: Developing Great Judgment -- 7. Powers of Conviction: Drawing Strength from Your Values -- 8. What Money Cannot Buy: Creating Trust through Integrity -- 9. Pitfalls and Dilemmas: Avoiding the Land Mines in Client Relationships -- 10. Sour of the Great Professional
1. What Clients Want: From Knowledge Worker to Wisdom Worker -- 2. Selfless Independence: Balancing Detachment and Dedication -- 3. Hidden Cues: Becoming Empathetic -- 4. Deep Generalists: Building Knowledge Depth and Breadth -- 5. Big Picture: Cultivating Powers of Synthesis -- 6. Eye for Winners: Developing Great Judgment -- 7. Powers of Conviction: Drawing Strength from Your Values -- 8. What Money Cannot Buy: Creating Trust through Integrity -- 9. Pitfalls and Dilemmas: Avoiding the Land Mines in Client Relationships -- 10. Sour of the Great Professional
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